FAQs

How do I book?

You can contact Renee Hill Paints directly through social media handles, email address or alternatively using this website:

Socials: @ReneeHillPaints

Email: Reneehillpaints@outlook.com

To secure a booking a £50% non-refundable booking is required

Full Payment is due by the requested date of service

Can I cancel or change my booking?

Yes, however please be considerate and give as much notice as possible. Cancellations made less than 7 days in advance may incur a charge

If we need to cancel due to illness, or unforeseen circumstances, a full refund will be given

What does the setup look like?

It takes around 20 minutes to setup, which is why arrival time is always earlier than start time to ensure this can be accommodated.

Any area can be worked in providing there is enough lighting, as well as enough room for tables, signage, and two chairs

Shelter is always required, whether this means being inside, or having a gazebo arranged

Are Photos taken?

In order to showcase what I offer, permission is always verbally granted to both take a photo & use it for promotional materials. If for any reason you then wish for it to be removed online, it will be done immediately.

Do you travel to events outside of Wiltshire?

I do! Travel costs vary on distance:

- Within 10 miles of SN2, no travel charge

- Event 10 - 20 miles result in a £10 flat fee

- Events beyond 20 miles away charged at 50p per mile

Who can be painted?

Face painting & glitter tattoos are suitable for those over three years old. I only use professional water-based paints meaning, that they are suited for all skin types; however, if you're apprehensive, please ask for a patch test

I can only paint those who are willing to be painted, and those that are not suffering with any variation of contagious illness, e.g conjuctivitis, chicken pox, or cold sores.

Whilst I operate to the highest of hygiene standards, this policy is used to keep myself and my kit safe from infection

Can I cancel or change my booking?

Yes, however please be considerate and give as much notice as possible. Cancellations made less than 7 days before the schedueled date may incur additional charges

Are you Insured / DBS checked?

Of course! Renee Hill Paints has 10M Public Liability Insurance, as well as an enhanced DBS check

How do you remove the face paint?

You can use unscented soap and water or even gentle cleanser to remove paint, if mild staining occurs, which it may in darker pigments such as red and green, baby can be used on a cotton pad in circular motions